How to return a book on Audible for a refund: 3 easy steps

Prefer to take your reading on the go?

Bookworms have moved increasingly digital in recent years with audiobooks, e-readers and apps for personal tracking and clubs. Even “Booktok,” the TikTok hotspot for readers, has changed the publishing world significantly. Audiobook revenue also continues to grow, reaching $1.8 billion in the U.S. in 2022, according to Statista.

But even the most avid readers know not every book you open (or listen to) is a hit. If you use Amazon Prime’s audiobook service Audible and are regretting your recent purchase, here’s what to know.

How to return a book on Audible

Audible users can return books through the “Purchase History” section of the mobile or desktop platform. According to Audible, here’s how to make a return on desktop:

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Click on your username
Select “Account Details” and then “Purchase History”
Find the book you want to return and click “Return this title”

Here’s how to return a book on mobile:

Click on the “Main Menu” icon with three lines
Select the greeting with your name to open up your account options
Navigate to “Purchase History” and select the book
Choose “Return this title” and “Confirm”

Your refund will be processed in one of two ways – if you paid for the book with a credit, you’ll get a credit back. If you used a coupon, you’ll get another coupon in return. Refunded credits will expire 12 months after they are issued.

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Why can’t I return my book on Audible?

Your difficulty making a return could be for one of several reasons. Audible does not refund titles purchased with a credit card, a policy it implemented in October 2022.

You must be an Audible Premium Plus member to make a return. Audible offers two membership plans: Premium Plus, which costs $14.95 per month, and Audible Plus at $7.95 per month.

You also must meet these eligibility requirements:

Purchased the book with credits
Return made within 365 days of purchasing
Have an account in good standing

Just make sure to play by the rules – Audible warns it has the power to “monitor returns for any abuse, such as excessive returns, frequent return of titles after prolonged listening, or returns of multiple titles at a time.”

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